The difference is not the car. It is the absence of uncertainty.
Everyone in this sector shows similar vehicles. The separation begins after you book: does the price move, is the car that arrives the car that was promised, who calls when the flight is delayed, and who answers if something goes wrong. Everything below is our answer to those four questions.
Price fixed at booking
60 minutes free waiting
Free cancellation up to 24 hours before
Salaried chauffeurs, nothing passed on
Met inside the terminal with a name sign
All of them checkable. None of them slogans.
The price does not move
Fuel, tolls, parking and chauffeur are included. Nothing is added for traffic, waiting or night arrivals. The number quoted at booking is the number you pay.
The work is not passed on
The company that takes the booking prepares the vehicle and meets you. There is no third party at any stage in between.
Chauffeurs are salaried
Our chauffeurs are employed, not contracted per job. That is the precondition for being accountable for conduct and discretion. Details on our chauffeurs page.
Your flight is tracked
Delays, early landings and terminal changes are our job to follow. You do not need to notify us; the meeting time moves with the aircraft.
Waiting is free
Sixty minutes of free waiting from landing, with passport control and baggage inside that window.
Free cancellation
Cancel free of charge up to 24 hours before pickup. No forms to complete and no reason required.
The vehicle class is guaranteed
The class agreed at booking is the class that arrives. If a change becomes unavoidable you are asked first — no silent substitution.
One point of contact
From booking to arrival you speak to one coordinator. That holds for multi-vehicle programmes as well.
Where the gap with a cheap quote actually shows.
When the flight is delayed
On a cheap booking the driver has usually gone and a new vehicle is charged again. Because we watch the flight, the meeting time simply moves.
When you wait for luggage
Per-minute waiting charges are common in this market. With us the first sixty minutes are free.
When you hit traffic
With a meter or time-based pricing, traffic comes out of your pocket. With a fixed price, traffic is our risk.
When something goes wrong
In subcontracted models responsibility becomes unclear. Being a single company means there is a single answer.
Not a promise — a structure.
Since 2008
More than a decade in the same city doing the same job. The detail is on our story page.
Licensed operator
Municipality permitted, Ministry of Transport authorised. Our licences page sets out what we operate under.
Own fleet
Ten vehicle classes, all owned. We do not run operations on rented cars.
Written confirmation
Price, vehicle class, time and chauffeur details are shared in writing before you travel.
What guests ask before deciding.
Why are you not the cheapest quote?
Because our figure already contains fuel, tolls, parking, the chauffeur and waiting time — we leave nothing to be added later. Quoting only the drive and adding the rest afterwards produces a lower opening number but usually a higher total.
Does the price really never change?
Not as long as the booked service stays the same. If you request an extra stop or extended waiting during the journey, the difference is stated first and applied only with your approval.
Can the vehicle change at the last minute?
If a technical problem forces it, we substitute with the same or a higher class and tell you beforehand. We do not downgrade.
Do the chauffeurs speak English?
Our chauffeurs communicate in basic English. If you need another language, mention it at booking and a suitable chauffeur is assigned.
Do you issue corporate invoices and contracts?
Yes. We work with invoicing for corporate clients and can put a framework agreement in place for recurring transfers.
What happens if something goes wrong?
Because there is a single company involved, the issue comes straight to us. The reservation desk is open 24/7 and a resolution is settled the same day.