Legal

Privacy Policy

This page explains what personal data Limousine Plus collects when you request a transfer, why we collect it, who receives it, and how you can have it corrected or deleted.

Last updated: 25 August 2026
At a glance
  • We collect only what a transfer actually requires
  • We never sell, rent or trade personal data
  • No advertising pixel; visits counted with cookieless analytics
  • Your chauffeur sees your journey details and nothing more
  • You can request deletion at any time

1. Who We Are

Limousine Plus is the trading name of İso Coşar Turizm Acentası, a licensed travel agency registered with TÜRSAB under licence number 11345 and operating in Istanbul, Türkiye. In this text, “we” and “Limousine Plus” refer to that company, and “you” refers to any visitor of limousineplus.com.tr or any guest who books a transfer with us.

Under Turkish Personal Data Protection Law No. 6698 (KVKK) we act as the data controller for the data described below. For visitors located in the European Union, we also apply the standards of the GDPR.

2. What We Collect

When you request a quote or book a transfer

  • Name and surname
  • Telephone number and, where you use that channel, WhatsApp number
  • E-mail address
  • Pickup and drop-off address or hotel name
  • Date and time of travel
  • Flight number, when the transfer is to or from an airport
  • Number of passengers and pieces of luggage
  • Special requests: child seat, additional stop, name board, accessibility needs
  • Company name and billing details, where an invoice is required

When you visit the website

  • IP address, browser type, device type and operating system
  • Pages viewed, with the date and time of the visit
  • Technical cookies required for the site to function

We do not ask for your identity number, passport copy, health data or any other special category data, and we do not want it, unless a specific formality requires it and you provide it yourself.

3. Why We Collect It

  • To prepare a quote and confirm a booking — performance of a contract
  • To assign a vehicle and chauffeur and to follow your flight — performance of a contract
  • To reach you before and during the journey — performance of a contract
  • To issue invoices and keep accounting records — legal obligation
  • To answer complaints and improve the service — legitimate interest
  • To keep the website secure and available — legitimate interest

We do not build advertising profiles. This website carries no advertising pixel and no cross-site tracker. Traffic is measured with Plausible Analytics, a cookieless, EU-hosted tool that stores no IP address and no personal identifier, so no individual visitor can be recognised.

4. Who Receives Your Data

We share data only where the journey or the law requires it:

  • Your chauffeur receives your name, telephone number, pickup point, destination and flight number. Nothing else.
  • The partner who sent the booking — where a reservation reaches us through a hotel, travel agency or corporate account, the confirmation returns to that partner.
  • Our accountant, and public authorities or courts on a lawful request.
  • Technical providers that keep the site running: our hosting provider, Google (Maps, reCAPTCHA and Fonts) and WhatsApp when you choose to write to us there.

We do not sell, rent or trade personal data under any circumstance.

5. Payments

No payment is taken on this website. Payment is arranged directly with us, by bank transfer or in the vehicle. Card details are never entered into, transmitted through or stored on limousineplus.com.tr.

6. How Long We Keep It

Booking and invoice records are kept for the period required by Turkish commercial and tax legislation. Quote requests that do not become bookings, and message threads, are kept only for as long as they remain useful for follow-up and are then deleted. Where you ask for deletion, we delete everything that is not covered by a legal retention obligation.

7. How We Protect It

Data is held on servers protected by access control and encrypted connections (HTTPS). Access is limited to the people who need it to run the operation. Chauffeurs receive journey details for their own assignment only, and only for the day of travel.

8. Your Rights

Under Article 11 of the KVKK — and, where the GDPR applies, under Articles 15 to 22 — you may:

  • Learn whether we process your personal data and request information about it
  • Ask for incorrect or incomplete data to be corrected
  • Ask for your data to be deleted or destroyed
  • Ask that any correction or deletion be notified to third parties who received the data
  • Object to a result produced solely by automated analysis
  • Claim compensation for damage caused by unlawful processing

Write to info@limousineplus.com.tr with your request. We reply within thirty days at the latest, free of charge unless the request is repetitive or excessive.

9. Cookies

The website uses only the cookies it needs in order to work: session, language preference and cache. The full list, and how to disable them in your browser, is on the Cookie Policy page.

10. Children

Our services are booked by adults. We do not knowingly collect data directly from children. Where a child travels, the details are given by the accompanying adult.

11. Changes to This Policy

When this policy changes, the revised version is published on this page with a new update date. Material changes are also communicated to guests who hold an active booking.

12. Contact

İso Coşar Turizm Acentası — Limousine Plus
TÜRSAB licence no: 11345
E-mail: info@limousineplus.com.tr
Telephone: +90 212 329 33 33
Istanbul, Türkiye

For the commercial conditions of a transfer, see our Terms of Service.