Frequently Asked Questions
Which airports does your transfer service cover?
+At Limousine Plus, we offer luxury transfer services across Turkey, primarily covering Istanbul's two main airports, Istanbul Airport (IST) and Sabiha Gökçen Airport (SAW). Our service network extends far beyond simple airport transfers, including personalized transportation solutions for city tours, intercity travel, and special events. Our experienced and professional drivers are dedicated to making every moment of your journey comfortable and stress-free by creating customized routes that cater to your specific needs and preferences. Whether your trip is for business or leisure, we guarantee a safe, punctual, and highly comfortable arrival at your destination with our dedicated luxury vehicles. The foundation of our service is built on guest safety, comfort, and unwavering punctuality. For those with unique requirements, we are available 24/7 to provide the most suitable and tailored luxury transfer solutions for occasions such as weddings, corporate conferences, and any other event you may be hosting. Our ultimate goal is to offer more than just transportation—we aim to deliver a truly luxurious and memorable travel experience from start to finish.
How can I book my transfer?
+Booking your transfer is an incredibly simple and streamlined process, designed to be completed in just a few easy steps. You can provide us with your travel information by filling out the user-friendly online reservation form on our website. The form requires basic details such as your flight number, the number of people in your party, and your desired arrival or departure dates. For a more personalized booking experience, you can also contact us directly via phone, WhatsApp, or email. Once your reservation request is submitted, a dedicated representative will immediately get in touch with you to meticulously plan all the details of your trip and ensure the most suitable luxury vehicle is assigned to you. When your reservation is confirmed, you will receive a comprehensive email containing detailed information, including the contact details of your assigned driver and the exact meeting point. This proactive approach ensures a seamless planning experience for both you and our team. For any last-minute changes or unexpected emergencies, our 24/7 customer support line is always ready to assist you. Our goal is to make the entire reservation process as effortless and comfortable as the journey itself.
Where will my driver meet me at the airport?
+Our airport meet-and-greet service is meticulously planned to ensure you are met at the most convenient and visible location upon your arrival. For international flights, our professional driver will be waiting for you with a clear sign bearing your name or company logo, positioned right after you pass through passport control and before you reach the baggage claim area. For domestic flights, they will be there to greet you just outside the terminal exit gate. Our primary objective is to make it incredibly easy for you to spot us, even in the busiest and most crowded airport environments. Along with your reservation confirmation, we will send you an email with detailed instructions, including a specific description of the meeting point, the driver's attire for easy identification, and their contact information for any emergencies or questions. Furthermore, as we track your flight in real-time, our driver will be at the correct location and time, even in the event of a flight delay or a sudden terminal change. This flawless planning allows you to meet our friendly and professional team just minutes after your flight lands and begin your journey in complete comfort and safety.
How can I pay for your services?
+We have designed our payment process to be as flexible, secure, and transparent as possible for your convenience. You have the option to pay for our services instantly online with your credit card through our highly secure payment system to finalize your reservation. This method allows you to complete all your financial transactions well before your trip, eliminating the need to handle payments upon arrival. Our online payment infrastructure is fortified with the latest security protocols, ensuring that your personal and financial information remains completely safe. Another convenient option is to pay directly to your driver inside the vehicle after receiving the service, either in cash or with a credit card. This is an ideal solution for customers who prefer not to conduct online transactions. In both scenarios, we will provide you with an official invoice or receipt for your records. Our pricing policy is built on transparency and does not include any hidden fees or unexpected costs. Our aim is to offer the most competitive and fair prices without ever compromising on the high quality of our service, making the entire payment process a seamless and trustworthy part of your travel experience.
Which vehicles are available in your luxury fleet?
+At Limousine Plus, we maintain a wide and impeccably modern luxury vehicle fleet to offer our guests the utmost level of comfort, safety, and prestige. Our fleet includes a diverse range of vehicles to suit any need, from high-end sedans like the latest Mercedes S-Class and E-Class, perfect for individual transfers or small groups, to spacious and supremely comfortable vans and minibuses such as the Mercedes Vito and Sprinter, ideal for larger parties. All of our vehicles are regularly and meticulously disinfected in strict compliance with the highest hygiene standards and undergo continuous technical maintenance to ensure they are always in perfect condition. To enhance your journey, we equip our vehicles with premium amenities, including in-car Wi-Fi, powerful air conditioning, complimentary beverage service, and a state-of-the-art sound system. Behind the wheel of every vehicle is an experienced, professional, and locally knowledgeable driver. This ensures that you not only travel in a luxurious vehicle but also have a safe, pleasant, and well-guided journey accompanied by a friendly and helpful professional.
Do you provide services for special events or organizations?
+Yes, at Limousine Plus, we are extremely proud to offer bespoke luxury transfer solutions for all types of special events and corporate organizations. We specialize in creating completely personalized transfer plans for occasions such as weddings, corporate meetings, conferences, seminars, VIP guest services, and private city tours. Whether your event requires the seamless coordination of a single vehicle or the meticulous management of a large convoy, our highly experienced team is equipped to handle all logistical details with precision and professionalism. We can arrange for your dedicated driver to be at your service for the entire day, or we can create a complex, multi-vehicle schedule tailored to the specific arrival and departure times of your guests. Our core mission is to manage all the complexities of your event's transportation, allowing you to focus on enjoying the moment and making the most of your special occasion. For solutions specifically tailored to your needs and the concept of your event, please contact us for a detailed consultation. For corporate clients, we offer flexible service packages and long-term collaboration opportunities to ensure your transportation needs are always met with excellence. Choose us for a transportation experience that truly befits the city's most prestigious events.











